Support Aviation Leadership Through Technology Excellence

Join a Premier Aviation Team as an IT Support Technician 

PDS Tech Commercial is seeking an experienced IT Support Technician  to support a leading organization in the aviation industry in Englewood, CO. If you're a highly skilled IT professional who excels at solving complex technical challenges, providing white-glove executive support, and ensuring mission-critical technology performs flawlessly, this is your opportunity to make a meaningful impact.

Location: Englewood, CO

Pay Rate: $42.76/hour

Make an Impact Every Day

As an IT Support Technician , you'll serve as a trusted technical resource for employees and executive leadership, ensuring seamless technology experiences across the organization. From supporting high-level meetings and presentations to troubleshooting enterprise hardware, software, and network issues, you'll play a vital role in keeping business operations running smoothly.

This position is ideal for a customer-focused technology professional who combines technical expertise with outstanding communication skills and executive presence.

What You'll Do

In this role, you will:

• Provide advanced desktop, laptop, hardware, software, and network support to employees across the organization.
  
• Deliver high-touch executive support, ensuring technology, connectivity, and collaboration tools operate flawlessly during important meetings and presentations.
  
• Install, configure, maintain, troubleshoot, service, and repair computer systems, peripherals, and network equipment.
  
• Resolve complex technical issues involving operating systems, software applications, printers, drivers, VPN technologies, RSA authentication, and Video Teleconference (VTC) systems.
  
• Investigate user, network, and communication requirements and recommend hardware and software solutions that align with business needs.
  
• Build strong relationships with executive stakeholders and cross-functional teams to ensure exceptional service delivery.
  
• Manage and support small IT projects from planning through execution.
  
• Stay current on emerging technologies, industry trends, and their potential impact on business operations.
  
• Document technical issues, implement solutions, and contribute to knowledge-sharing initiatives across the team.
  
• Provide proactive recommendations that improve system performance, user experience, and operational efficiency.
  

Required Qualifications

Education & Experience

• Associate's Degree in Information Technology, Computer Science, or a related field and 4+ years of relevant experience, OR
  
• An equivalent combination of education and professional experience.
  
• Higher education may substitute for relevant experience.
  
• Relevant experience may be considered in lieu of formal education.
  

Technical Expertise

• In-depth knowledge of:
  
  
  
  • Desktop and laptop computer systems
    
  • Hardware and software support
    
  • Network technology
    
  • Printers and peripherals
    
  • Device drivers
    
  • Software troubleshooting
    
  • VPN technologies
    
  • RSA authentication
    
  • Video Teleconference (VTC) systems
    
  
  
  
• Advanced troubleshooting skills across industry-standard hardware and software products and services.
  
• Ability to evaluate business requirements and translate them into effective technical solutions.
  

Professional Skills

• Strong customer/solution ownership mentality and commitment to excellence.
  
• Proven executive support experience and ability to interact confidently with senior leaders.
  
• Exceptional written and verbal communication skills.
  
• Strong interdepartmental networking and relationship-building abilities.
  
• Ability to manage competing priorities while maintaining outstanding customer satisfaction.
  
• Experience managing small IT projects.
  
• Collaborative mindset with a passion for knowledge sharing and team success.
  
• Ability to work independently and exercise sound judgment in fast-paced environments.
  

Preferred Qualifications

• Experience supporting executive leadership teams in a corporate or enterprise environment.
  
• Background supporting technology operations within aerospace, aviation, engineering, or highly regulated industries.
  
• Experience with enterprise collaboration platforms, conference room technology, and executive presentation support.
  
• Knowledge of IT service management best practices and continuous improvement initiatives.
  
• Demonstrated success leading technical projects or technology deployment efforts.
  

Physical & Work Environment

• Frequently walk, sit, stand, and climb stairs or steps.
  
• Perform repetitive hand and finger movements associated with technical support activities.
  
• Regularly use close vision, distance vision, depth perception, and color differentiation.
  
• Frequently communicate with users and stakeholders, requiring strong hearing and verbal communication capabilities.
  
• Occasionally lift or carry equipment weighing up to 50 pounds.
  
• Work primarily indoors with minimal exposure to outdoor conditions, hazardous materials, or excessive noise.
  

Why Join Us?

At PDS Tech Commercial, we connect top talent with opportunities that drive innovation and excellence. This role offers the chance to work alongside industry leaders while supporting technology that keeps a world-class aviation organization operating at its best.

What You'll Gain:

• Competitive pay of $42.76/hour
  
• Opportunity to support executive leadership and high-visibility business operations
  
• Exposure to advanced enterprise technologies and infrastructure
  
• A collaborative, team-oriented culture built on knowledge sharing and professional growth
  
• Challenging and rewarding work where your expertise makes a measurable difference
  
• Professional development opportunities that help advance your IT career
  
• The chance to contribute to an industry that connects people and powers global progress
  

Ready to Elevate Your Career?

If you're an experienced IT professional with strong technical expertise, executive support experience, and a passion for delivering exceptional customer service, we want to hear from you.

Apply today and help power the technology behind one of the aviation industry's leading organizations as an IT Support Technician III with PDS Tech Commercial.



This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.                                               



 

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• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.