Implementation Engineer III
Location: Schenectady, NY | 100% Onsite
Schedule: Monday-Friday | 8:00 AM-4:00 PM (Flexible; deployment-related schedule adjustments may be required)
Pay Rate: $69.71/hour
PDS Tech Commercial is seeking an Implementation Engineer III to support a major digital transformation initiative within a highly advanced manufacturing environment. This role is ideal for a professional who thrives at the intersection of technology, operations, and change management.
As a key member of the deployment team, you will help drive the successful implementation and adoption of digital manufacturing tools across the facility. You'll work directly with operations, engineering, quality, maintenance, and IT teams while serving as a trusted resource for employees navigating new systems and processes.
Serve as the primary point of contact for SmartShop user support, troubleshooting, and issue resolution.
Lead training sessions for operators, supervisors, and salaried employees on system functionality and best practices.
Maintain a strong presence on the manufacturing floor to support users and encourage successful technology adoption.
Assist with deployment planning, readiness assessments, go-live activities, and post-launch stabilization efforts.
Create and maintain training materials, standard work documents, job aids, and user documentation.
Champion organizational change by driving engagement, addressing adoption challenges, and reinforcing new processes.
Coach employees and leaders on digital tools, process improvements, and operational best practices.
Collect user feedback and support continuous improvement initiatives.
Partner cross-functionally with Operations, Engineering, Quality, Maintenance, and IT to advance digital transformation projects.
Bachelor's degree in Information Technology, Engineering, or a related technical field.
Strong proficiency with Microsoft Office applications.
Ability to lead digital initiatives and work effectively across multiple teams.
Excellent communication skills with the ability to adapt messaging for different audiences.
Comfortable engaging directly with shop floor personnel and building strong working relationships.
Strong problem-solving, troubleshooting, and critical-thinking abilities.
Ability to balance strategic objectives with day-to-day execution.
Experience supporting Manufacturing Execution Systems (MES).
Proven success driving organizational change and building stakeholder buy-in.
Previous experience supporting technology deployments within a manufacturing environment.
Experience developing training programs and facilitating end-user adoption.
Competitive pay at $69.71/hour
Opportunity to play a visible role in a large-scale digital transformation initiative.
Collaborate with cross-functional leaders and manufacturing professionals.
Gain experience with advanced manufacturing technologies and enterprise digital systems.
Work on projects that directly influence operational performance, efficiency, and employee experience.
Potential opportunity for assignment extension based on business needs and performance.
If you're passionate about technology, process improvement, and helping organizations successfully adopt innovative solutions, we want to hear from you.
Apply today and help shape the future of manufacturing through digital transformation.
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
