Human Resources Assistant

Be the First Great Experience Behind the Next Generation of Aerospace Talent

Location: Hybrid | Irving, TX 75063

Job Type: Full-Time | Contract

Schedule: Monday-Friday | 9/80 Schedule

Hybrid Schedule: On-site Tuesdays and Wednesdays

Pay Rate: $42.19 per hour

Help Great Talent Get Off to a Great Start

PDS Tech Commercial is partnering with a leader in the aviation and aerospace industry, to hire a Human Resources Assistant / Pre-Employment Investigations Associate in Irving, Texas.

In this highly visible HR role, you'll help create a seamless, customer-focused onboarding experience for new hires. Serving as a primary point of contact throughout the pre-employment investigation process, you'll collaborate with candidates, hiring managers, recruiters, Security teams, and external vendors to help ensure new employees are cleared and ready to begin their careers.

If you're organized, detail-oriented, tech-savvy, and passionate about delivering exceptional service, this could be the opportunity for you.

What You'll Do

As a Human Resources Assistant, you'll play an important role in moving candidates successfully through the pre-employment process. Your responsibilities will include:

• Engage with pre-hires throughout the pre-employment process, provide status updates, answer questions, and gather additional information as needed.
  
• Partner with Recruiting, Security, and other internal teams to help clear candidates to start on time and in compliance with government regulations and company policies.
  
• Initiate and track pre-employment investigations, including background checks and drug screenings.
  
• Troubleshoot and resolve issues that arise throughout the pre-employment process.
  
• Complete tasks within applicant tracking and onboarding systems, including Workday and ServiceNow, while ensuring documentation is accurate and complete.
  
• Respond to a broad range of pre-employment investigation questions from internal and external stakeholders via phone, email, and text.
  
• Maintain accurate records and document actions using organizational systems and the Microsoft Office/Microsoft 365 suite.
  
• Participate in continuous improvement initiatives designed to increase efficiency and enhance the candidate experience.
  
• Manage multiple priorities in a fast-paced, deadline-driven environment while maintaining exceptional attention to detail.
  
• Adhere to assigned work schedules and support varying shifts as business needs require across multiple time zones.
  

Required Qualifications

We're looking for a motivated HR professional who brings:

• Bachelor's degree plus 2 years of related experience OR a high school diploma plus 6 years of related experience.
  
• Previous Human Resources experience and knowledge, particularly related to Pre-Employment Investigations (PEI).
  
• Strong customer service, problem-solving, and technology skills.
  
• Excellent verbal and written communication abilities.
  
• Strong listening, reading, and comprehension skills.
  
• Proficiency with current workplace technology, including Microsoft 365 and Microsoft Teams.
  
• Broadband internet access at home and experience working with web-based tools and systems.
  
• Ability to manage multiple priorities and work independently with minimal supervision.
  
• Strong judgment and the ability to identify, troubleshoot, and resolve issues.
  
• Exceptional attention to detail.
  
• Ability to thrive in a fast-paced, results-oriented environment with competing deadlines.
  
• Flexibility to work assigned schedules and varying shifts when necessary to support business needs across multiple time zones.
  

Preferred Qualifications

You'll stand out with:

• Previous HR experience involving onboarding, staffing, recruiting, and/or pre-employment investigations.
  
• Experience working within an HR Service Center environment.
  
• Demonstrated excellence in organization and time management.
  
• A confident, professional phone presence and exceptional customer service skills.
  
• Previous experience using Workday.
  
• Previous experience using ServiceNow.
  
• Previous experience using Amazon Connect.
  

Why Join Us?

At PDS Tech Commercial, we connect talented professionals with opportunities to contribute to organizations helping shape the future of aviation and aerospace.

In this opportunity, you'll enjoy:

• Competitive pay of $42.19 per hour
  
• A 9/80 work schedule
  
• A hybrid work environment, with only two required in-office days each week
  
• The opportunity to build valuable experience in HR operations and pre-employment investigations
  
• Hands-on experience with leading HR technology platforms such as Workday and ServiceNow
  
• Collaboration with recruiting, security, HR, and other professionals across the organization
  
• A fast-paced culture where customer service, teamwork, accuracy, accountability, and continuous improvement are valued
  
• The chance to make a meaningful impact on the candidate experience from the moment a new hire begins the pre-employment process
  

Every successful hire begins with a smooth transition. In this role, you'll help make that happen.

Ready to Make an Impact From Day One?

If you're an organized, service-driven HR professional who enjoys solving problems, supporting people, and keeping complex processes moving forward, PDS Tech Commercial wants to hear from you.

Apply today and bring your HR expertise to a team supporting the people behind some of the aviation and aerospace industry's most exciting work.

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