Description:
Chipton-Ross is seeking a Connect Ambassador for a contract opportunity in Kansas City, MO.
BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE): • Solid communication and customer service skills • Self-starter • Outgoing and personable • Organized with attention to detail • Able to work well in a fast-paced environment • Good judgment • Knowledge of MS Office Suite • Works well in team environment • Professional demeanour • Flexible and adaptable – assignments, priorities, work hours/shift and obligations • Spanish bilingual skills are an added advantage
POSITION RESPONSIBILITIES: • Responsibility 1 – Help create a positive customer experience through customer engagement and providing support to staff Approximately 65% of time spent on average over a one-year period • Greet customers and assess needs (20%) • Effectively answer basic questions (20%) • Manage human traffic flow within the space (15%) • Assist customers with payments. • Collaborate with the facility team on escalation-types and resolutions (15%) • Other duties as assigned to support customer service needs (15%) • Responsibility 2 – Help enhance effectiveness of community engagement by supporting the team in community outreach endeavours • Approximately 35% of time spent on average over a one-year period • Provide assistance in event preparation and tear-down, with both internal and external stakeholders (20%) • Assist the team as required during extended outage situations (10%) • Help with the development of workshops/seminars for community and customer groups (25%) • Assist with opening/closing of the facility on daily basis, ensuring systems shutdown and facility is secured (20%) • Assist with gathering data on effectiveness of community events as it relates to growing community partnerships and/or customer feedback (25%) • Provide customer education around the clients portfolio of Energy Efficiency products and services in addition to processing enrollments for these programs when applicable.
REQUIRED EDUCATION: • Accredited High School Diploma or GED.
WORK HOURS: • Full- Time
Job Number:
220026
Job Location:
KS City, MO
Rate:
Up to $22.71 DOE
Duration:
14 months
Input Date:
09/28/2026
Firm Name:
CHIPTON ROSS
Attention:
Robert Davis
Address:
420 CULVER BLVD
City, State:
PLAYA DEL REY, CA 90293
Phone:
310/414-7800 X286
800 Phone:
800/927-9318
Fax Phone:
310/414-7808
Email:rdavis@chiptonross.com Website:www.chiptonross.com
