Operational Instructor
Develop the Next Generation of Grid Operations Professionals System as an Operational Instructor!
* MUST be LOCAL for consideration *
Start: ASAP | Location: Scottsdale, AZ - work is hybrid so MUST be local for consideration | Pay Rate: $60.00 - $85.52/hr | Shift: 1st Shift | 8:00 AM – 5:00 PM | Contract Length: 12 months to start, likely to extend
PDS Tech Commercial is seeking a Operational Instructor to support Transmission and Generation Operations (TGO) team. In this critical role, you'll design, develop, implement, and evaluate training programs that ensure System Operators remain qualified and compliant with industry regulations while supporting the safe and reliable operation of the electrical grid.
This position is ideal for candidates with experience in system operations, operator training, NERC compliance, and instructional design.
Key Responsibilities
Training Program Development
Utilize the Systematic Approach to Training (SAT) and the ADDIE methodology (Analyze, Design, Develop, Implement, Evaluate).
Design and develop training programs for Transmission and Generation Operations personnel.
Create lesson plans, learning objectives, training materials, assessments, and evaluations.
Develop instructor guides, student guides, handouts, and presentations.
Compliance & Regulatory Training
Ensure operators are trained on:
NERC Standards
WECC Standards
FERC Orders
Operational applications and tools
Maintain compliance documentation and training records.
Support regulatory readiness and audit requirements.
Training Needs Analysis
Identify operational training needs and performance gaps.
Conduct Training Needs Analyses and recommend solutions.
Evaluate training effectiveness and implement improvements based on feedback.
Operations Support
Participate in TGO meetings and special projects.
Conduct operational studies and reviews.
Assist with procedure development and technical reporting.
Collaborate with internal and external stakeholders to support operational excellence.
Required Qualifications
Education & Experience
Bachelor’s Degree from an accredited institution
OR
Equivalent combination of education and experience with a minimum of 3 years of direct experience training System Operators
Certification
Active NERC Certification
OR
Previously NERC Certified
OR
Willingness and ability to obtain NERC Certification within six months of hire
Preferred Skills
Experience training electric utility or transmission system operators
Knowledge of:
NERC Reliability Standards
WECC Compliance Requirements
FERC Regulations
Transmission and Generation Operations
Strong instructional design and curriculum development experience
Experience using SAT and ADDIE training methodologies
Excellent presentation, facilitation, and communication skills
Strong documentation and compliance management capabilities
What Makes You a Great Fit
Experience developing operator training programs
Knowledge of utility operations and regulatory compliance
NERC certification or certification readiness
Instructional design and adult learning expertise
Strong organizational and communication skills
Ability to evaluate training effectiveness and drive improvements
Passion for safety, reliability, and workforce development
Why Join Us?
$85.52/hr pay rate
First-shift schedule
High-impact role supporting electric grid reliability
Opportunity to shape and develop future System Operators
Exposure to NERC, WECC, and FERC compliance programs
Collaborative environment with operations and leadership teams
Apply Today!
If you have experience in System Operator training, NERC compliance, utility operations, instructional design, or workforce development, we want to hear from you.
Join PDS Tech Commercial as a System Operator Training Specialist and help ensure the safe, reliable operation of critical electric transmission and generation systems
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
