Field Service Representative
Power the Future of Connectivity — Join Us as a Field Service Representative!
Take Your Telecommunications Expertise on the Road and Make a Real Impact
Location: Palo Alto, CA | Schedule: 8am to 4:30pm | Payrate: $40/hour
PDS Tech Commercial is partnering with a global telecommunications innovator to hire a highly skilled Field Service Representative to support critical network infrastructure projects throughout California.
This is more than a field service role—it's an opportunity to help modernize telecommunications networks by safely decommissioning legacy equipment in live data centers, central offices, and remote network sites. Your expertise will directly support the evolution of communications technology while ensuring the integrity, safety, and reliability of customer networks.
If you're a self-driven telecommunications professional who thrives in technical environments, values precision, and prioritizes safety above all else, we want to hear from you.
What You'll Do
As a Field Service Representative, you'll independently manage field activities across multiple sites while ensuring strict compliance with safety, documentation, and operational procedures.
Your Key Responsibilities Include:
Telecommunications Equipment Decommissioning
Conduct site audits to verify equipment locations against work orders
Log into network devices to verify circuit IDs and confirm no active customer traffic is present before decommissioning
Perform power clamp testing and accurately record electrical readings
Safely de-energize equipment by removing fuses, tripping breakers, and applying Lockout/Tagout (LOTO) procedures
Execute Circuit in View (CIV) testing as directed by client engineering teams
Decommission legacy telecommunications equipment in live data center and central office environments
Safety & Compliance
Complete a Pre-Work Safe Plan before commencing work at every site, every day
Follow all safety protocols and compliance requirements without exception
Maintain strict adherence to Lockout/Tagout (LOTO) procedures
Ensure all work is completed safely within live operational environments
Escalate issues and out-of-scope activities appropriately to project leadership
Documentation & Reporting
Update client systems with project status, outcomes, and daily activity logs on the day work is performed
Upload site photographs and required documentation according to established procedures
Maintain accurate records of testing, decommissioning activities, and safety documentation
Provide timely communication regarding site discoveries, risks, blockers, and project updates
Travel & Site Management
Travel throughout California to assigned project locations
Work independently across data centers, telecommunications facilities, urban office environments, and remote infrastructure sites
Support occasional overnight travel for rural or remote assignments
Required Qualifications
Technical Experience
Minimum 3 years of experience as a Field Engineer, Network Engineer, Telecommunications Technician, or similar role
Hands-on experience maintaining or decommissioning telecommunications equipment in live data centers or central office environments
Experience working with:
Nortel OC48/OC192 platforms
MOVAZ RAYEXPRESS WDM systems
Ciena 2600 platforms or equivalent WDM equipment
Cisco 15454, 15310, and 15327 platforms
Juniper MX and EX series equipment
Ability to access network devices, verify circuit IDs, and confirm traffic status prior to de-energization
Experience using power clamp meters and interpreting electrical readings
Understanding of structured cabling, power distribution systems, and equipment racking within data center environments
Safety & Compliance
Current Lockout/Tagout (LOTO) certification
Demonstrated understanding of electrical safety in live environments
Ability to complete site-specific safety plans consistently and accurately
Authorization to work in data center and telecommunications environments within the United States
Willingness to complete required safety and data center training
Systems & Documentation
Experience updating field management systems, work order platforms, or similar applications
Strong documentation and reporting skills
Proficiency using smartphones or tablets for field reporting, photo documentation, and record management
Ability to maintain accurate logs, safety records, and project documentation
Additional Requirements
Full, valid U.S. driver's license with a clean driving record
Willingness to travel extensively throughout California
Ability to work independently with minimal supervision
Preferred Qualifications
OSHA 10 or OSHA 30 Certification
First Aid and CPR Certification
Experience with:
ADVA FSP 150 platforms
Omnitron Ethernet Converters
Integral Access PurePacket Nodes
Supermicro and HP enterprise server hardware
Familiarity with Facility Record and Building (FRAB) data
Experience with Excel-based project tracking and reporting tools
Degree or technical certification in Telecommunications, Electrical Engineering, Networking, or a related field
Experience working in remote telecommunications infrastructure environments
What Makes You Successful
We're looking for professionals who demonstrate:
A safety-first mindset in every situation
Strong integrity and commitment to following established procedures
Exceptional attention to detail and documentation accuracy
Clear, proactive communication skills
The ability to remain disciplined and methodical under pressure
Independence and accountability in managing daily field activities
Adaptability to work across diverse environments throughout California
Ready to Make an Impact?
If you're a skilled telecommunications professional who thrives in field environments, values safety and precision, and wants to work with cutting-edge network infrastructure, we encourage you to apply.
Join PDS Tech Commercial and help transform the future of connectivity—one site, one network, and one successful project at a time. Apply today!
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
