Business Process Analyst 4
Chipton-Ross is seeking a Business Process Analyst 4 for a hybrid (onsite/remote) opportunity in Seattle, WA.
BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):
- Experience managing Source-to-Pay (S2P) value stream in a SAP S/4 environment.
- 3+ years of experience with Microsoft Excel, including charts/graphs, macros, pivot tables, and data manipulation.
POSITION RESPONSIBILITIES:
Enterprise Services Technology & Systems (ESTS)
Technology, Stability, Optimization, and Customer Success (TSOC)
Client's ESTS organization is seeking a Senior Business Analyst to support the TSOC team.
In this role, you will support systems onboarding, backend administration, compliance audits, application deployments, troubleshooting, and sustainment activities across the Source-to-Pay (S2P) and Acquire-to-Retire (A2R) ecosystems. You will help improve the experience for internal teams, stakeholders, and suppliers by enabling simpler, faster, and more effective enterprise processes and technology support.
This role also serves as a bridge between business teams and IT, supporting issue resolution, root cause analysis, system monitoring and cleanup, SAP updates, Testing COE activities, subsidiary engagement, and Lean and automation efforts. Although this is an individual contributor role, you will collaborate with cross-functional teams across ESTS and the broader Client enterprise.
The successful candidate will help shape technology tools, training approaches, governance processes, and sustainment practices aligned with enterprise priorities and Client's transformation roadmap.
This position can be based in one of the following locations: Arlington, VA; Auburn, WA; Bellevue, WA; Colorado Springs, CO; El Segundo, CA; Everett, WA; Hazelwood, MO; Huntington Beach, CA; Huntsville, AL; Long Beach, CA; Mesa, AZ; North Charleston, SC; Oklahoma City, OK; Plano, TX; Renton, WA; Ridley Park, PA; San Antonio, TX; Seal Beach, CA; Seattle, WA; or Tukwila, WA.
This position is hybrid. The selected candidate will be required to perform some work onsite at one of the listed locations. Onsite expectations are determined by the hiring team and may change in the future.
What You Bring to Client:
- Systems administration experience, including access validation, license management, file updates, documentation updates, and compliance support.
- Experience with S2P and/or A2R technologies, such as SAP Ariba, SAP S/4, AutoCAD, Revit, Procore, and Cognos.
- IT troubleshooting experience, including issue triage and escalation support.
- Experience performing root cause analysis and supporting corrective actions.
- Experience with system monitoring, cleanup, and operational support.
- Experience supporting SAP updates and related coordination activities.
- Software testing experience preferred, including SIT and UAT.
- Strong cross-functional teaming and relationship-building skills.
- Strong communication skills across all levels, including the ability to create presentations and communicate risks, requirements, and roadblocks.
- Highly organized, self-motivated, and able to work independently in a fast-paced environment.
- Proficiency with Microsoft Office Suite, including PowerPoint, Excel, Word, OneNote, and SharePoint.
- A passion for knowledge sharing and process improvement.
- Motivation to deliver simpler, faster, and better experiences.
- Industry affiliations preferred.
Position Responsibilities:
- Support systems onboarding, backend administration, access validation, and compliance activities.
- Serve as a liaison between business teams and IT to coordinate issue resolution and technical support.
- Perform troubleshooting, triage, root cause analysis, and follow-up on corrective actions.
- Monitor systems and support cleanup activities to maintain data integrity and stability.
- Support SAP updates, coordination, and validation activities.
- Facilitate cross-functional team meetings and apply structured process methods and tools.
- Apply basic process, data, and systems architecture concepts.
- Influence stakeholders and support change efforts across diverse audiences.
- Research procedures and guidelines to support strategic planning efforts.
- Apply current strategic initiatives to process improvement activities.
- Plan and schedule assigned work (Project Management).
- Contribute to programs, projects, sustainment, and implementation activities.
- Review business requirements, coordinate testing schedules, and assist with test script preparation.
- Provide Testing COE support, including SIT/UAT coordination, execution support, and defect tracking.
- Use project and program management tools and best practices to support project leaders.
- Collect task status and create visibility materials for projects as needed.
- Comply with documentation standards and frameworks.
- Identify opportunities to eliminate, consolidate, and simplify process documents.
- Support the transition to evolving data and information management standards.
- Assist with reviews, assessments, and audits of business process documentation.
- Develop or support process standards, guidelines, methods, and tools.
- Support teams in improving or integrating with existing process architecture.
- Support subsidiary engagement across internal and external stakeholders.
- Contribute to Lean and automation projects to improve efficiency and reduce manual effort.
- Support A2R sustainment activities as needed.
PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):
- Experience working with all levels and disciplines of an organization to resolve issues.
- Experience working independently in a fast-paced, dynamic environment.
- 3+ years of experience as a systems administrator.
- Experience in functional testing.
REQUIRED EDUCATION:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 10 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+8 years' related work experience, 14 years' related work experience, etc.).
WORK HOURS:
Full-Time/First Shift
7:00 AM - 3:30 PM
ADDITIONAL:
Domestic Travel Required.
Job Location: Seattle, WA
Rate: Up to $79.10 DOE
Duration: 12 months
Input Date: 06/18/2026
Attention: LaVada Pulley
Address: 420 CULVER BLVD
City, State: PLAYA DEL REY, CA 90293
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: lpulley@chiptonross.com
Website: www.chiptonross.com
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