Field Service Representative
Are you a hands-on problem solver with a passion for technology and a drive to keep operations running at peak performance? PDS Tech Commercial is partnering with a leading aviation organization to bring on a Field Service Representative who will play a vital role in supporting aircraft systems and ensuring reliability where it matters most—on the ground and in the field.
As a Field Service Representative, you’ll provide critical technical support directly at customer sites and operational locations. Your expertise will help maintain product safety, troubleshoot complex issues, and ensure aircraft systems remain mission-ready. Your work will make a direct impact on operational performance, customer satisfaction, and aviation safety.
Location: Berkeley, MO
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Job Type: Full-Time Consultant (6+ months)
Pay Rate: Starting at $39 to $49 per hour
In this dynamic, field-based role, you’ll act as a trusted technical resource and problem solver:
Provide on-site and remote technical support for company products at customer locations
Troubleshoot and resolve mechanical, electrical, and operational issues affecting performance
Monitor product status and identify trends impacting fleet reliability and safety
Support urgent situations such as Airplane-on-Ground (AOG) or non-mission capable events
Coordinate resources and collaborate with internal teams to resolve in-service issues quickly
Assist in developing and executing customer support and action plans
Deliver technical guidance, training, and support to customers and stakeholders
Support parts logistics, inventory tracking, and procurement processes as needed
Experience with electronics, mechanical systems, or related components
Background in parts procurement, inventory management, or logistics
Proficiency in Microsoft Excel and Word
Willingness and ability to travel domestically up to 20%
Strong troubleshooting skills and ability to work independently in the field
Prior experience as a Field Service Representative
Experience in a technical or engineering environment
Background in factory equipment or automation systems
Hands-on experience with fabrication, soldering, or equipment repair
Knowledge of inventory systems, shipping/receiving, or international export processes
Ability to work safely in elevated environments and handle equipment up to 25 lbs
Familiarity with safety standards (e.g., ESD compliance)
Education/Experience: Typically requires a bachelor’s degree and 2+ years of related experience (or equivalent combination of education and experience).
At PDS Tech Commercial, you’re not just taking a contract—you’re building a career with purpose.
Frontline Impact: Play a key role in keeping aviation systems operational and safe
Technical Growth: Work alongside industry experts and expand your hands-on experience
Collaborative Culture: Join a team that values innovation, accountability, and teamwork
Competitive Pay: Earn strong hourly compensation for your specialized skills
Real-World Experience: Gain exposure to cutting-edge aviation environments and technologies
If you’re motivated by problem-solving, thrive in hands-on technical roles, and want to be part of the aviation industry’s critical support network, this opportunity is for you.
Apply today and become the expert customers rely on to keep aviation moving forward.
This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
