Customer Service Coordinator
PDS Tech Commercial is partnering with a leading aviation technology organization to find a detail-driven Service Center Coordinator who thrives in a fast-paced, mission-critical environment. If you enjoy coordinating logistics, supporting operations, and being the hub that keeps everything running smoothly, this is your opportunity to make a real impact in the aviation industry.
As a Service Center Coordinator, you’ll play a vital role in supporting maintenance operations by ensuring equipment, inventory, and service workflows are handled accurately and efficiently. Your work directly supports aviation reliability—helping ensure the right parts, tools, and information are in place when they’re needed most.
Location: Lakewood, CA 90712 (Fully onsite)
Schedule: Monday–Friday, Day Shift (38 hours/week)
Duration: 12-month contract (full-time)
Pay Rate: $22.00 - $26.00/ hour
In this hands-on, multi-functional role, you will:
Manage domestic and international shipping/receiving, including tracking and logging equipment
Coordinate with shipping vendors and ensure timely, accurate deliveries
Maintain inventory records using Costpoint system
Support procurement processes, including ordering parts and equipment
Create, update, and manage work tickets using internal systems
Coordinate vendor repairs and equipment calibration
Assist with annual inventory audits and day-to-day inventory tracking
Track project costs and support billing accuracy
Back up front office functions as needed: greet customers, handle calls, and process mail
Prepare reports, organize data, and maintain documentation using MS Excel & PowerPoint
Create and maintain project files (electronic and physical)
Process invoices and support general administrative workflows
3+ years of administrative experience in a corporate environment
Hands-on shipping & receiving experience (required)
Experience with inventory management / supply tracking
Proficiency in MS Excel and MS Word
Strong communication skills (written and verbal) with ability to interface across all levels
Proven ability to multitask, stay organized, and maintain attention to detail
High school diploma or equivalent
Ability to work independently and adapt to changing priorities
This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.
Experience with Costpoint or similar inventory systems
Background supporting maintenance, logistics, or technical service teams
Experience working in aviation, aerospace, or regulated environments
At PDS Tech Commercial, we connect talented professionals with meaningful opportunities that matter. When you join us, you’re not just taking a contract—you’re stepping into a role that contributes to the backbone of aviation operations.
Work alongside a leader in the aviation industry
Gain valuable experience in a high-impact, technical environment
Be part of a team that values precision, collaboration, and accountability
Competitive pay with consistent daytime hours
Opportunity to build skills in logistics, operations, and technical coordination
If you’re organized, proactive, and ready to play a key role in supporting aviation excellence, we want to hear from you.
Apply today and help keep critical aviation operations running smoothly.
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
