Field Service Representative
Be the Expert Behind the Aircraft as a Field Service Technician
Location: Columbus, OH | Day job | Payrate: $34 - $47/hour
PDS Tech Commercial is partnering with a leader in the aerospace industry to hire a Field Service Technician in a Direct hire role, who thrives in dynamic, customer-facing environments. This role puts you at the center of aircraft operations—solving technical challenges, supporting customers, and ensuring world-class performance and reliability for advanced business aircraft.
Role Overview
As a Field Service Technician, you will serve as a trusted technical advisor to customers, helping integrate and maintain aircraft within their operations. You’ll troubleshoot complex issues, support maintenance activities, and provide insights that enhance safety, efficiency, and overall fleet performance. Your expertise will directly impact operational success and customer satisfaction.
Key Responsibilities
Support customers in integrating aircraft into their operations with a focus on safety, efficiency, and cost-effectiveness
Provide advanced troubleshooting support to diagnose and resolve technical issues
Escalate critical technical or operational concerns to internal teams and customer leadership
Deliver informal training and share technical, operational, and maintenance best practices
Keep internal management informed of key fleet performance and maintenance issues
Identify opportunities to improve customer procedures and operational efficiency
Promote and explain service bulletins, airworthiness directives, and technical documentation
Prepare and deliver reports in accordance with established schedules and requirements
Lead or support field activities including modifications, upgrades, and repair efforts
Collaborate with internal support teams to resolve recurring or complex fleet issues
Participate in customer meetings, including reliability and operational reviews
Travel to customer sites and service facilities to oversee troubleshooting and support activities
Required Qualifications
Minimum of 5 years of aviation maintenance experience
At least 2 years of experience working with Bombardier aircraft platforms (Global or Challenger series preferred)
Strong troubleshooting and diagnostic skills in aircraft systems
Proficiency with computer applications including word processing, spreadsheets, and web-based tools
Effective communication and interpersonal skills for working across teams and with customers
Strong business writing skills for reporting and documentation
Ability and willingness to travel as required
Self-motivated with a proactive, problem-solving mindset
Preferred Qualifications
EASA or FAA Airframe & Powerplant (A&P) license
Experience supporting high-performance business aircraft in operational environments
Familiarity with service documentation such as Airworthiness Directives and Service Bulletins
Apply Today
If you’re ready to bring your aviation expertise into a highly visible, customer-focused role, apply now to be considered for this Field Service Technician opportunity with PDS Tech Commercial.
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
