Drive Excellence in Aerospace Operations: Records Management Specialist

PDS Tech Commercial is seeking a detail-driven Records Management Specialist to support a leading organization in the aerospace industry. If you are highly organized, customer-focused, and ready to play a key role in keeping critical operational records moving smoothly, this opportunity is for you.

Role Summary

In this position, you will manage repair purchase orders for a broad portfolio of commercial airline customers. Your work ensures accuracy, compliance, and seamless communication across multiple teams—directly supporting operational performance and customer satisfaction. This is a great fit for professionals who are skilled in account management and thrive in a fast-paced, team-oriented environment.

What You’ll Do

• Liaise with internal teams on issues related to assigned repair orders
• Manage Repair Purchase Orders from acknowledgment through quote, shipment, and invoicing
• Convey customer requirements clearly and professionally
• Ensure compliance with contractual requirements including:
 — Asset reporting
 — Customer service level and on-time delivery performance
 — Turn time penalty avoidance
 — Regular status reporting
• Collaborate across functions including Manufacturing, Quality, Engineering, Program Management, Customer Support, and Field Services
• Maintain accuracy and accountability in all record-keeping activities

Required Qualifications

• 2–4 years of relevant customer service or account management experience
• Bachelor’s degree
•This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.                                               

Preferred Qualifications

• Commercial or military contract administration experience
• Prior customer service experience
• Experience with continuous improvement processes and tools

Why Join Us

At PDS Tech Commercial, you’ll work with some of the most respected teams in the aerospace sector. We offer:
• Opportunities to support high-impact programs that keep global operations moving
• A collaborative culture built around problem-solving, communication, and growth
• Competitive compensation and a stable full-time schedule
• The chance to contribute directly to the reliability and performance of critical aerospace operations

Position Details

• Job Type: Full Time; Consultant (12 months)
• Location: Rockford, IL 61125
• Schedule: Monday–Friday, 8:00 AM–5:00 PM (1st shift)
• Pay Rate: $25.45 per hour

Apply Today

If you’re ready to bring your organizational expertise and customer service skills to a high-performance aerospace environment, we encourage you to apply now and take the next step in your career.

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