Lead the Future of DevOps – Join Us as a Software Engineer (DevOps Platform Support)

Summary:
PDS Tech Commercial is seeking an experienced Software Engineer – DevOps Platform Support to help design, maintain, and enhance mission-critical platform services in the aerospace industry. In this role, you’ll own and operate ITSM-facing processes and infrastructure, ensuring reliability, scalability, and compliance. You’ll collaborate with cross-functional teams to automate processes, improve service delivery, and support high-impact programs that shape the future of aerospace technology.

Job Details:

• Job Type: Full-time; Consultant (6 Months)

• Location: Hybrid – at least 1x per week onsite in Ridley Park, PA | Hazelwood, MO | Plano, TX | Oklahoma City, OK

• Schedule: Monday–Friday, 7AM–4PM

• Starting Pay Rate (PA): $59.87 per hour
  
  Exclusive Bonus Opportunity!
  A limited time bonus program is currently available for this role.  Speak with your recruiter today to determine eligibility before it's gone!  Offer expires September 30th, 2025.

What You’ll Do:

• Manage the full platform service lifecycle, including service catalog maintenance and request fulfillment.

• Lead incident and problem management, develop runbooks, and implement permanent corrective actions.

• Oversee change enablement, assess and approve changes, and implement them via automated pipelines.

• Plan and coordinate release strategies with secure rollback capabilities.

• Maintain a dynamic CMDB, document dependencies, and perform impact analyses.

• Design and operate monitoring/observability solutions, implement telemetry, and enable automated remediation.

• Enforce platform security and compliance using policy-as-code and audit-ready controls.

• Develop and maintain knowledge resources, troubleshooting guides, and version-aligned documentation.

• Collaborate with product, security, and development teams to identify recurring issues and drive automation.

• Participate in production support rotations, disaster recovery planning, and incident response.

Required Qualifications:

• 3–5 years in platform engineering, DevOps, or IT operations.

• Experience with ticketing systems (e.g., Jira Service Management, ServiceNow).

• Strong understanding of ITIL/ITSM concepts (Incident, Change, Service Request, Knowledge Management).

• Proficiency with Infrastructure as Code (Terraform, CloudFormation) and CI/CD tools.

• Experience with monitoring/observability, incident response, and basic security governance.

• Scripting/automation skills (Bash, PowerShell, Python).

• Ability to interpret logs/telemetry and use monitoring tools for triage.

• Strong communication skills for technical and non-technical audiences.
  
  This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.                                               
   

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.

• ITIL/ITSM certifications (ITIL Foundation or equivalent).

• Experience with cloud platforms and containerization (AWS/Azure/GCP, Docker/Kubernetes).

• Knowledge of regulated environments, DoD, or government security requirements.

• Aerospace industry experience.

Why Join Us:
At PDS Tech Commercial, you’ll be part of an elite team driving innovation in aerospace technology. You’ll work on challenging, high-impact projects that demand precision, creativity, and collaboration. We offer competitive compensation, a flexible hybrid schedule, and the opportunity to sharpen your expertise in a fast-paced, future-focused environment.

Apply Today:
If you’re ready to make a measurable impact on the reliability and security of mission-critical aerospace platforms, we want to hear from you. Apply now and take your DevOps career to new heights.

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