Returns & Customer Service
Keep Aerospace Moving — Join Us as a Component Return Administrator!
Play a key role in keeping aircraft components flowing and fleets flying.
Location: Troy, OH 45373
Schedule: Monday–Friday, 7:30 AM–4:30 PM-Part Time 20 hours per week -Days to be determined.
Type: Contract
Pay Rate: $24.00/hour
PDS Tech Commercial is seeking a detail-oriented and proactive Component Return Administrator to support our aerospace operations in Troy, OH. This role is critical to ensuring the timely and accurate return of aircraft components, directly impacting aircraft reliability and customer satisfaction.
Working closely with the Returned Goods (RG) department and supply base, you'll be the link that keeps communication and components flowing across major aerospace programs.
Track and manage returned units to and from customers and suppliers
Collaborate daily with the Returned Goods (RG) department to maintain visibility on open Work in Progress (WIP)
Follow up with suppliers to expedite overdue returns and resolve backlogs
Provide written status updates for internal teams and customers
Support return processes for high-volume and critical components, including LRUs, EBAs, and EBACs
Monitor and report on recurring removal rates (approx. 10 units/week for BD-100) and support component tracking across two major programs
Required Qualifications:
High School Diploma or GED
Strong communication and organizational skills
Proficiency with Microsoft Office tools, especially Excel and Outlook
Comfortable working in a fast-paced, high-visibility environment
Ability to multitask and follow through with minimal supervision
This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.
Preferred Qualifications:
Associate or Bachelor’s degree
Prior experience in aerospace logistics, supply chain, or component returns
Familiarity with ERP systems or component tracking platforms
Understanding of component reliability processes or returned goods procedures
At PDS Tech Commercial, we connect exceptional people with world-class aerospace opportunities. In this role, you will:
Contribute to critical programs supporting modern aircraft reliability
Gain insight into aerospace logistics and supply chain operations
Enjoy weekly pay, stable hours, and hands-on experience in a dynamic industry
Join a team that values communication, accountability, and performance
If you're organized, communicative, and ready to make a difference in aviation logistics, we want to hear from you.
Apply now to become a Component Return Administrator with PDS Tech Commercial and help ensure every component gets where it needs to go—on time and in top shape.