Returns & Customer Service

Description:

Keep Aerospace Moving — Join Us as a Component Return Administrator!
Play a key role in keeping aircraft components flowing and fleets flying.


Component Return Administrator – Contract Role

Location: Troy, OH 45373
Schedule: Monday–Friday, 7:30 AM–4:30 PM-Part Time 20 hours per week -Days to be determined.
Type: Contract
Pay Rate: $24.00/hour


 Be the Backbone of Aerospace Logistics

PDS Tech Commercial is seeking a detail-oriented and proactive Component Return Administrator to support our aerospace operations in Troy, OH. This role is critical to ensuring the timely and accurate return of aircraft components, directly impacting aircraft reliability and customer satisfaction.

Working closely with the Returned Goods (RG) department and supply base, you'll be the link that keeps communication and components flowing across major aerospace programs.


 What You'll Be Doing

  • Track and manage returned units to and from customers and suppliers

  • Collaborate daily with the Returned Goods (RG) department to maintain visibility on open Work in Progress (WIP)

  • Follow up with suppliers to expedite overdue returns and resolve backlogs

  • Provide written status updates for internal teams and customers

  • Support return processes for high-volume and critical components, including LRUs, EBAs, and EBACs

  • Monitor and report on recurring removal rates (approx. 10 units/week for BD-100) and support component tracking across two major programs


 What You Bring

Required Qualifications:

  • High School Diploma or GED

  • Strong communication and organizational skills

  • Proficiency with Microsoft Office tools, especially Excel and Outlook

  • Comfortable working in a fast-paced, high-visibility environment

  • Ability to multitask and follow through with minimal supervision

    This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.                                               
     

Preferred Qualifications:

  • Associate or Bachelor’s degree

  • Prior experience in aerospace logistics, supply chain, or component returns

  • Familiarity with ERP systems or component tracking platforms

  • Understanding of component reliability processes or returned goods procedures


 Why Join Us?

At PDS Tech Commercial, we connect exceptional people with world-class aerospace opportunities. In this role, you will:

  • Contribute to critical programs supporting modern aircraft reliability

  • Gain insight into aerospace logistics and supply chain operations

  • Enjoy weekly pay, stable hours, and hands-on experience in a dynamic industry

  • Join a team that values communication, accountability, and performance


 Apply Today and Keep Aerospace Running Smoothly

If you're organized, communicative, and ready to make a difference in aviation logistics, we want to hear from you.

 Apply now to become a Component Return Administrator with PDS Tech Commercial and help ensure every component gets where it needs to go—on time and in top shape.



Pay Details: $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


 
Job Number: US_EN_33_022581_2422420
Job Location: Troy, OH
Rate: 24
Per Diem: --
Overtime: --
Duration: indef
Start Date: ASAP
Input Date: 07/07/2025
Last Updated: 07/08/2025
Firm Name: PDS TECH COMMERCIAL, INC
Attention:
Address: 545 E JOHN CARPENTER FWY STE 950
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Email: Client.Services@pdstech.com
Website: Go To PDS Tech Commercial Website
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