Emergency Dispatch

Description:

Be the First Line of Response: Join PDS Tech Commercial as an Emergency Dispatch Specialist in Aerospace

Location: Mesa, AZ 85215
Job Type: Full-time; Consultant (6 Months)
Schedule: Monday to Friday; Multi-Shift (1st, 2nd, 3rd)
Pay Rate: $21.65 - $30.31 per hour

This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.                                               
 


Stay Calm. Think Fast. Make an Impact.

PDS Tech Commercial is seeking an Emergency Dispatch Specialist to join a highly skilled team in Mesa, AZ. This critical position is part of a 24/7/365 security and emergency response operation supporting safety, property protection, and operational continuity across the aerospace industry.

If you thrive in high-pressure environments and are motivated to make a difference in real time, this is your opportunity to step into a mission-critical role at the heart of aerospace operations.


What You’ll Do:

  • Answer and document emergency calls while dispatching and monitoring multiple fire and security radio channels.

  • Deliver clear and accurate information using Pre-Arrival Instructions per established protocols.

  • Make timely notifications to internal and external stakeholders as needed.

  • Collaborate with a highly trained team in a dynamic, fast-paced environment.

  • Support the development of Standard Operating Procedures (SOPs) and participate in team training.

  • Obtain and maintain Emergency Medical Dispatch (EMD) certification (training provided in-house).


Required Qualifications:

  • 1+ years of experience multitasking in a team-oriented work environment.

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).

  • Availability to work rotating shifts, including nights, weekends, and holidays.


Preferred Qualifications:

  • Bachelor’s degree or equivalent military/work experience.

  • 1+ years in an emergency dispatch or Security & Fire Protection role, especially in a Public Safety Answering Point (PSAP).

  • Proven ability to remain calm, focused, and professional under pressure.

  • Skilled at managing multiple audio inputs and accurately logging data in Computer Aided Dispatch (CAD) systems.

  • Demonstrated accountability, adaptability, and receptiveness to feedback.


Why Join Us?

At PDS Tech Commercial, you’re not just taking a job—you’re joining a legacy of excellence in aerospace staffing. We connect top talent with industry-leading opportunities that make a real impact.

We value precision, professionalism, and performance. You’ll be empowered with the tools, training, and team support you need to excel in a role that helps protect people, assets, and operations.


Take the Call. Be the Difference.

If you're ready to respond with clarity, courage, and competence when it matters most—apply now and become part of a trusted emergency response team in the aerospace industry.



Pay Details: $21.65 to $30.31 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


 
Job Number: US_EN_33_022581_2403461
Job Location: Mesa, AZ
Rate: 21.65-30.31
Per Diem: --
Overtime: --
Duration: indef
Start Date: ASAP
Input Date: 05/21/2025
Last Updated: 05/21/2025
Firm Name: PDS TECH COMMERCIAL, INC
Attention:
Address: 545 E JOHN CARPENTER FWY STE 950
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Email: Client.Services@pdstech.com
Website: Go To PDS Tech Commercial Website
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