Job Listing Description

THIS JOB IS NO LONGER AVAILABLE. THIS IS ARCHIVAL INFORMATION.
Help Desk Support Specialist

Description:
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. Installs, configures, and upgrades computer hardware and software. Provides end-user software troubleshooting and support. Applies advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides troubleshooting and support. Participates in the administration of e-mail systems. Provides phone and help-desk support for local and off-site users. Provides guidance and work leadership to less-experienced technicians. Maintains current knowledge of relevant technologies as assigned. Participates in special projects as required.

Required: Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. 3-5 years of directly related experience supporting help desk operations. Candidate must have Security+ certification.

Desired: Candidate is desired to have 5+ years of experience in a Windows environment

Must be a U. S. Citizen.

Job Number: 19-238
Job Location: Fort Lee, VA
Rate: 18-22 hrly
Per Diem: yes
Overtime: possible
Duration: LT
Start Date: ASAP
Input Date: 11/14/2020

Firm Name: HI-TEC PROFESSIONAL SOLUTIONS INC
Attention: Anne Cameron
Address: P O BOX 965280
2886 SANDY PLAINS RD
City, State: MARIETTA, GA 30066
Phone: 770/575-5855
Fax Phone: 770/575-5856
Website: www.hi-tecsolutions.com

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