Job Listing Description

Product Support Engineer

PDS Tech is seeking a Product Support Engineer for an open position in Everett, WA.  In your role, you will:

Reporting to the Sr.Manager of Customer Support the Product Support Engineer is responsible for the support of a product or line of products. They assume responsibility for the product after transition from design to production. They interface with other departments such as design, test, and reliability engineering to analyze and resolve problems. They ensures that production schedules are followed. They acts as customer interface supporting customers by resolving complex inquiries and problems. Field Service Engineer/Application Engineer background with Fluid/Pneumatic experience or Cabin Management System experience would be a plus. 
Bachelor’s Degree from a four-year college or university in Engineering or technical degree
  • Minimum of five (5) years of relevant experience and/or training; or equivalent combination of education and experience
  • Aerospace industry experience
  • Advanced experience with Windows Operating System and Microsoft Office applications: Word, Excel, PowerPoint, Project, and Outlook
  • Must have demonstrated excellent verbal and written communication skills with the ability to communicate to a wide range of stakeholders.
  • Expert level ability to effectively present information to Senior Management, Customers, and/or Boards of Directors.
  • Ability to respond to complex inquiries or complaints from customers, regulatory agencies, or members of Senior Management.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to travel independently both nationally and internationally 

Job Number: 1710076401
Job Location: Everett, WA
Duration: 12 months
Input Date: 12/11/2017
Attention: Mary Jordan
Address: 12720 GATEWAY DR S STE 102
City, State: TUKWILA, WA 98168-3333
Phone: 206/763-2840
800 Phone: 800/678-8644
Fax Phone: 206/763-3283

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