Job Listing Description

Systems Administrator I

PDS Tech is seeking a candidate for the Systems Administrator I position located in Irving, TX.  
Day to Day functions: 
- Manage the deployment, upgrades, and maintenance of wireless devices and solutions 
- Able to quickly learn and navigate internal operating systems, application software, and overall solutions 
- Strong communication skills both orally and written – employee will be communicating inbound/outbound via phone and email daily 
- Professional knowledge of Windows OS and native applications 
- Understanding of Microsoft Excel and basic spreadsheet management 
- Adaptable and willing to accept changes in internal processes and able to adopt new programs to company applications and customer request 
Sales Results: 
- Generates leads and creates new business through outbound prospecting & existing customer campaigns. Carries “paper” quota for 100% completion of all sales related tasks which are quantifiable, i.e.: campaigns, leads, new appointments and projects. (Accountability for follow through) 
Customer Retention: 
- Responds to requests from field sales staff for information (i.e.; price plan analysis and customer information/research) while providing administrative and sales support (i.e.; proposals, marketing information, handling customer service issues, problem solving and follow-up on customer service issues); 
- Coordinates and delivers basic customer training on online sales portal, device OS, transfer of liability, and other self service solutions. 
- Responds to requests for education and support regarding wireless phones, accessories and services. 
- Provides pre-sale and post-sale support. Assists with seminars, trades shows, customer on-sites and attends when required. 
Order Processing: 
- Processes all appropriate documentation for new orders/upgrades (renewals) and ensures timely and accurate delivery to customers 
- Adheres to policies and procedures with regard to sales activations 
- Tracks and validates equipment activation and delivery; Supports customer extranet/online ordering. 
- Performs analysis, acquisition, installation, maintenance, and upgrade of wireless products, operating systems, and software utilities/partners. 
Must have medium-advanced Microsoft Office Products experience 

Must haves 
- Candidates must have experience with Microsoft Office Products and Wireless/Cell phone experience. 
- Must also have experience with multi-tasking and working in an highly demanding environment involving quick turnaround time and attention to details. 
- Bachelor's degree (B.S.) from four-year college or university or one to two years related experience or equivalent experience 

Primary Skill Requirement 
Must have medium-advanced Microsoft Office Products experience
Job Number: 1610060951
Job Location: Irving, TX
Duration: 6 months
Input Date: 12/11/2017
Attention: Gabriel Virata
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630

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