Job Listing Description

Process Analyst 1

PDS is seeking a Business Process Analyst for an open position in Seattle, WA
In your role, you will
  • Position Responsibilities:

    • Technical support of the current POS system including hardware and software (NCR CounterPoint) and Microsoft SQL Database scripting, networking and Windows support. 

    • Traveling Store support including customization of registers for various geographical locations, tax updates, shipping of computing assets to events.

    • Microsoft SharePoint administration, IT Issue Tracker administration; Addressing and resolving IT issues reported by the retail sales associates in the field.
  • Deployment of new software to support BSI team requirements

    • Database management, troubleshooting, ad-hoc queries, SQL programming.

    • Data mining / sales and inventory reports 

    • Maintenance for changes to the BSI Disaster Recovery Plan.

    • On-call support, after hours during store hours, rotating with other BSI IT staff. 

Job Skills & Qualifications

• Ability to successfully prioritize multiple tasks/deadlines.

• Knowledge of Point of Sale hardware, desktops, laptops, scanners, receipt printers, ticket printers, credit card processing machines.

• Strong system investigative and research skills 

• Familiarity with ProShip shipping software

• Strong written and verbal communication skills

• Competency in the use of MS Office products (Outlook/Exchange, Excel, Access, PowerPoint, Word, etc.)

• Ability to design, develop and troubleshoot reports written in Crystal Reports.

• Ability to communicate technical concepts and instructions to managers and Boeing Store employees with ease and confidence.

• An understanding of retail industry standards and principals including, but not limited to purchasing, inventory control, customer tracking, physical count, inventory transfers and shipping is preferred. 

• Knowledge of Microsoft SQL Server 2008+ 

• Working knowledge of Crystal Reports
Bachelor’s degree.

• 4+ years of IT experience related to systems support or programming. 

• College degree in computer science or related technical discipline preferred
Job Number: 1710078304
Job Location: Seattle, WA
Duration: 12 months
Input Date: 01/22/2018
Attention: Mary Jordan
Address: 12720 GATEWAY DR S STE 102
City, State: TUKWILA, WA 98168-3333
Phone: 206/763-2840
800 Phone: 800/678-8644
Fax Phone: 206/763-3283

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