Job Listing Description

Print Production Level 3

PDS Tech, Inc. is seeking a candidate for the Print Production Level 3 position located in New York, NY.
  • Operate digital and color equipment
  • Possesses skills and competencies to deliver contracted customer requirements.
  • Tasks and activities are defined and routine
  • Ability to lift and move up to 50 pounds
  • Point of contact to receive, review and electronically log customer jobs
  • perate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
  • Operate office/production equipment (printer, copier, fax, scan)
  • Apply asset tags to office equipment and update database
  • Track and coordinate the move, add or change of office equipment assets at customer accounts
  • Clean and maintain office equipment when necessary
  • Process and distribute incoming and outgoing faxes, log for billing purposes
  • Process basic forms and update information using a PC
  • Collect and submit meter reads
  • Problem solve issues to complete production, delivery, and output requirements
  • Perform quality inspection before, during and after output of each production run
  • Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
  • Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
  • Operate high volume printers and copiers
  • Estimate, schedule and track incoming production jobs
  • Optimize document design for quality and reproduction
  • Track and store jobs as customer requires for reuse at a future date, including file back-up Inspect files for problem areas, including fonts, image resolution and image registration
  • Index electronic materials to media such as CDROM , disk or tape, for reproduction and distribution
  • Integrate variable data files into printed format using templates provided
  • Operate high volume folding and inserting mail equipment
  • File/document conversion (utilizing standard software)
  • Perform operator maintenance on equipment
  • Maintain reporting logs and information for billing
  • Track and store jobs as customer requires for reuse at a future date, including file back-up
  • Perform minimal training to customer end-users on equipment
  • Engage services from client and/or non-client third party vendors to support purchase of customer supplies and services as required
  • May develop work processes or templates

Able to demonstrate computer skills
Functional knowledge of PC (keyboard functions, mouse, etc.)
Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel
Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network
Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry
Able to demonstrate ability to use internet explorer for web browsing , send documents to preconfigured printer
Able to demonstrate basic math skills (division, multiplication, percentages)
Able to demonstrate business maturity and professionalism
Able to demonstrate ability to coach and mentor co-workers

Experience in a Customer Service environment (minimum 1 year)

EDUCATION: Minimum: High School Diploma or equivalent.
Required: Post high school technology training or experience 

Primary Responsibilities:
Provide 3rd Shift coverage during employee absence.
100% flexibility to work overtime as required due to work flow or coverage.
Use Autopilot and/or EFI Storefront to manage print workflow.
Utilized PowerPoint and Excel to support QBR and other client facing reporting.
Manage workflow, negotiate deadlines and partner with print technicians on daily requests.
Maintaining logs, job tracking and production tracking systems.
Format files for printing, ensure consistency with firm branding guidelines and quality control.
Collaborate with team members on complex and /or special projects.
Be alert of any Copyright materials and follow protocol, advise client to request approval from Legal Department.
Secondary Responsibilities:
Quality Assurance - proofread completed projects to ensure quality and accuracy.
Serve as a resource for printers and scanner troubleshooting and calibration of machines.
Pick-up and delivery of confidential documents, presentations, correspondences between several departments across several floors.
Assist daily with scanning requests.
Assist in other service areas as needed.

Job Number: 1710077459
Job Location: Brooklyn, NY
Duration: 8 months
Input Date: 01/16/2018
Attention: Janelie Pizzetulla
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630

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