Job Listing Description

QA Complaint Admin

PDS TECH INC. is seeking QA Complaint Admin position located in Salt Lake City, UT


  • The QA Complaint Admin will be responsible for assisting with processing of complaint records through Master Control.
  • Must be people friendly and able to take direction. Must be computer literate and able to learn new software quickly.
  • Must be able to think logically and make decisions, but also be willing to ask questions when unclear on how to process a complaint record.
  • Analytical experience desired. Good computer experience (Word, Excel, Windows) is a must.


Core Responsibilities:
• Reviewing complaints for report-ability to regulatory bodies
• Assist in submission of MDR's to FDA for reportable events

Required Skills:
• Self-starter and able to manage a variety of tasks simultaneously with minimal day-to-day work instruction
• Excellent analytical and communication skills
• The ability to work well under pressure
• Ability to effectively communicate via email/telephone
• Strong computer skills including Word, PowerPoint and Excel
• Able to succeed in highly regulated compliance oriented environment while still providing service excellence
• Experience as an Administrative Assistant a plus
• Experience in a Customer Call Center Environment a plus

Job Number: 1810079751
Job Location: Salt Lake City, UT
Duration: 2 months
Input Date: 03/19/2018
Attention: Karla Pelonis
Address: 370 N WESTLAKE BLVD STE 120
City, State: WESTLAKE VILLAGE, CA 91362
Phone: 805/418-9862
800 Phone: 866/458-4322
Fax Phone: 805/418-9866

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